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TTEC Holdings and Bright Software Partner for AI-Powered Agent Learning
Business process outsourcing (BPO) and customer experience (CX) solutions company TTEC Holdings, Inc. and learning and simulation solutions provider Bright …
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8x8 Announces Enhancements for Cross-Organization Customer and Employee Engagement
Communications solutions provider 8x8 has announced enhancements to its integrated cloud contact center and unified communications platform.
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Extending the Reach of Wi-Fi HaLow: Morse Micro Expands Global Presence, Establishes New Branch Office in Taiwan
Renowned Wi-Fi HaLow silicon vendor Morse Micro yesterday announced the opening of its new Taiwan branch in Taipei, demonstrating …
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Trofeo Debuts and Offers Scalable Cloud Strategies
Trofeo offers a comprehensive range of cloud solutions, including cloud strategy and design, application migration and Azure implementation and optimization.
Read MoreThe CX Hot Six for Telecoms Learning Center
The CX Hot Six for Telecoms
A guide to customer experience technology that delivers on business KPIs
LATEST FROM COMMUNITIES
Liongard Launches Managed Attack Surface Solution with Global Service Partner Network
Liongard introduced its latest innovation: a Managed Attack Surface Solution tailored for SMBs, mid-market, and enterprise cl…
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OpsRamp Points Out Observability Adoption is in Early Stages but Offers Big Benefits
A recent survey by OpsRamp, titled "The State of Observability 2024," shows how organizations use observability to gain a bet…
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NinjaOne Enhances Endpoint Security with More Visibility and Control
NinjaOne announced expansions to its platform offerings to provide enhanced capabilities in endpoint management, patch manage…
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Wasabi and Dell Join Forces: Hybrid Cloud Storage Protects Valuable Data
Wasabi Technologies and Dell will bring affordable and innovative hybrid cloud solutions for backup, data protection and long…
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Innovative Financial Rules Engine Developed by Anjali Raveendranath Reduces Loan Servicing Costs, Improves Efficiencies and Scalability
Anjali Raveendranath, Senior Application Designer for one of the largest home mortgage loan and servicing companies in the U.…
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How Wearable Technology Helps in Personal Injury Claims
Wearable technology has become a constant presence in our lives. It tracks everything from our steps to our heart rates. We w…
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SS&C Debuts Blue Prism Next Gen Platform for Intelligent Automation
SS&C announced the first release of its new SS&C Blue Prism Next Generation intelligent automation platform, which was design…
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Impact of E-Commerce on Retail Software Development
Learn how e-commerce shapes retail software development with data analysis, customization, automation, and improving customer…
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New iGaming Acquisition Database: $125 Billion Mark Has Been Crossed
Bojoko.com, a leading iGaming affiliate site, has launched a new database offering insights into the complete history of iGam…
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Data Dynamics: Shaping the Future of Online Casino Analytics
The intricate symbiosis between technology and data analytics is fundamentally reshaping the strategies and operations of onl…
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